OUR SERVICES
For us Cretan Health & the Physicians with whom we collaborate, every patient is an individual and is treated with great consideration. Each patient is given a special high quality medical care from our renowned Physicians.
The Physicians with whom we collaborate combine the highest standards of Medicine and the utmost in individual care & we at Cretan Health we guarantee to you the most welcoming surroundings.
You will also save at least 50% of the cost of treatments at home with at least as good Physicians & Scientific environment & Private hospitals as those in your country.
When arriving at the airport (own trip organization) or the Hotel (organized trip with a T.O.), you will meet your own Cretan Health medical manager. Who will guide & be with you throughout the entire Health procedure & treatment on Crete.
We ensure our patients receive the highest quality levels of safety, security & privacy.
Medical procedures & treatments
BEFORE YOUR ARRIVAL
Medical Aspect
1rst contact: by e-mail or by phone you contact us, Cretan Health, and you present to us your Health request. After that you send us by an e-mail, a report regarding our conversation, i.e. your request and our opinion about your medical case.
According to your case we shall contact the Physician &/or the private hospital which is best appropriate to treat your case.
As soon as they accept to treat you, they prepare a list of basic medical information which they need for their first initial and non definitive, diagnostic.
We send you this file & the included information. If you want to continue the process with Cretan Health & our collaborating Physicians you have to deposit in your country, on a bank account (see instructions below ) the indicated hereunder amount of money in order to allow the constitution of your file & the further more detailed diagnosis of your case. This detailed diagnosis is done through a medical questionnaire of your doctor who analyses:
The Physician &/or the private Hospital will ask you then to send your X-ray, R.M.I., photos, etc. Next to that, you will have the Physician’s decision about your case, the dates & the costs of your medical procedure & treatment. . The costs of sending & receiving the medical information are yours.
EXPENSES OF YOUR MEDICAL FILE ACCORDING TO YOUR TREATMENT & PROCEDURE
During your Stay
We are not a travel agency. But we are in close relations with travel agencies, car rental businesses, hotels, etc. We can indicate to you which are the most suitable places to stay near your Doctor’s Surgery/Office or your private hospital. We can indicate to you the direct flights from your city in Europe to one of the International Airports on Crete. In summer there are till 300 flights per day from Europe to Crete.
During your stay and as often as it will be needed, your personal manager will go with you on your visits to the doctor. For all matters regarding your health treatment & procedure agreed with us, we shall be at your disposal 24h per day.
If you stay in the cities of Chania or Heraklion, all your rides to the Doctor’s office and to the private Hospital are free.
AFTER YOUR ARRIVAL ON CRETE
Medical Aspect
The day following your arrival, you will meet your Doctor who will extensively discuss with you the following:
During your stay
If you come to Crete with a Tour Operator your Personal Manager will meet you at your Hotel the same day or the day after your arrival. If you have arranged your trip to Crete by yourself, your Personal Manager will meet you at the Airport upon your arrival.
We shall go with you every time it is needed to the Doctor’s office or the private Hospital & bring you back to your Hotel. If you stay in the Towns of Heraklion or Chania the drive is at our expenses. If you stay outside those towns the trip is at your charge.
When & if your treatment allows it, we shall indicate to you the real Cultural aspects of the island. If you are not allowed to drive, because of your treatment, we can discuss the possibility of driving you to the cultural places on Crete.
Methods of payment
There are 3 stages of payment.
INSTRUCTIONS FOR THE REMITTING BANK. FUNDS MUST BE SENT IN EURO VIA TARGET 2 AS SHOWN BELOW
ACCOUNT WITH INSTITUTION SWIFT BIC: /610087
STPGGRA1
PANCRETAN COOPERATIVE BANK
12, KOSMON STREET
71201 HERAKLION (CRETE) GREECE
BENEFICIARY CUSTOMER : /GR7508700440000000007122120
NTOUROUNTAKIS EMMANOUIL ANASTASIOS
HATZIDAKI GEORG. AR.41
HANIA 73134 (CRETE) GREECE
GUARANTEES
In Greece all Medical Services are regulated by the European Union Laws, the W.H.O. rules & by the Laws of
The private Hospitals are regulated by the same Organizations PLUS
Due to their reputation & high specialization in Europe, Greece & the USA, our collaborating Physicians are equipped with the most modern medical instruments & devices, as well in their surgeries as in the Private Hospitals where they practice their ART & SCIENCE. The Private Hospitals are equally equipped with the most up to date medical devices & technology.